Deloitte forecasts ecommerce holiday sales will rocket past last year’s 13.6% growth, while total retail holiday sales will increase a modest 1%-1.5%. However, a new small business survey finds that 34% of retailers are expecting their online holiday sales to decrease this year.
Research firm Deloitte expects online holiday sales to increase 25%-35% for the 2020 season and reach $182-$196 billion for ecommerce sales in November, December and January.