Resources

Why Salesforce Has Hit a Wall

Arguably the leader in cloud-based software, Salesforce has come quite a long way since its inception in 1999. The company…

November 9, 2021

Chief Digital Officers Caveat Emptor! Industry reports on headless commerce often miss the point

I have a great deal of respect for the analysts that I know at Forrester, Gartner, and more. They must…

October 15, 2021

The Importance of API-First Headless Technology

The world of ecommerce has hit a wall. Perhaps more accurately, they’ve run into the limits of older solutions from…

October 7, 2021

Revenue reclamation practices in MarTech and E-commerce technology solutions providers

Definition Revenue reclamation and reverse commissions (i.e., “claw backs” in industry parlance) are the practice of recovering commissions that have…

April 5, 2021

Why Your Company Needs Employee Resource Groups (ERGs)

What Are ERGs? ERGs are “networks of traditionally underrepresented employees who come together based on common interests such as race,…

February 12, 2021

Video interviews are key to exploring talent

My go-to interview method is one-way video interviews. Besides reducing time to hire, this technique allows candidates to go beyond…

October 9, 2020

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